Facility Service Center Agent - SE


Looking for new opportunities in your career? Wherever you’re heading, let’s go there together.
You´ve probably already met us. 
Maybe you´ve stopped by for a coffee, fueled up your car or grabbed something to eat on the go. Then you know what Circle K is all about. Making everyday life easier for people all over the world. 
We´ve grown into a successful global company with over 15.000 stores in 24 countries, serving more than 6 million customers each day. In all, we have more than 120.000 people working at our stores and support offices.


In Circle K Business Centre, in Warszawa, which is part of our SSC structures, we provide IT services for Circle K in Europe, US and Canada. We have different functions here: Service Desk, Infrastructure, Network Operations, Development but what we have in common is the fact that no matter what we do, we understand the world we live in. We can see how fast it changes and how fascinating this can be. Curiosity and openness drives us towards new ideas, innovations, new technologies.


Looking for new opportunities in your career? Wherever you’re heading, let’s go there together.
Our ambition is to be an exceptional place to work. We will put our very best effort into your personal and professional development – because when you grow, we grow. Our dream is to be the world’s preferred destination for convenience and fuel. Whatever your goal is, let’s make each other’s dreams come true. Come grow with us.
Circle K Business Center Poland is looking for a new team player, who would like to join our team as:
Facility Service Center Agent with Swedish Language skills
Circle K is currently looking for Facility Service Center Agent. Person who will take role of Facility Service Center Agent will be a single point of contact for CK stores. The Agent will be responsible for registration problem and dispatching it to the right external Suppliers/Service providers. The Service Center Agent will work closely with the Specialist Facility Service Center and the local maintenance Engineers in Sweden. The person who will take this position shall be open-minded, enthusiastic self-taught and ready to provide technical support to our sites.  

Your tasks/responsibilities:
•    Technical support for assets and equipment located in CK stores 
•    Registering cases in the system and supervision according to the KPI’s 
•    Troubleshooting and advice to the reported technical/functional issues 
•    Ordering maintenance and repair service from external Suppliers and follow up on deliveries
•    Maintain equipment documentation including specifications, warranties, life-cycle, maintenance needs and operating instructions 
•    Active communication to all parties involved (SM, service companies, maintenance engineers, technicians, etc.) for effective problem resolution
•    Participate in duty service outside office hours, as needed

•    Fluent Swedish language skills 
•    Very good English and other foreign language is an advantage
•    Quick learner, ambitious and well organized/structured
•    University degree or equivalent working experience (technical university degree preferred)
•    Higher education in mechanic, electric or similar (technical university degree preferred)
•    Experience in technical support as advantage
•    Ability to understand customer demands and come up with solutions to their problems
•    High service orientation
•    Good teamwork skills

What do we offer:
•    Private medical care
•    Multisport
•    Language lessons subsidized by the company
•    Group insurance
•    Attractive discounts for products and services at our stations
•    Employee stock purchase plan
•    Friendly work atmosphere
•    Integration events
•    Trainings
•    Possibility to develop skill in a wide international environment


We encourage you to apply by October 14th, 2020.


We know great companies are built from within, by great people like you. Come grow with us!
We´re looking forward to your application.